Shipping
Shipping & Delivery
Everything you need to know about receiving your Shop Coco order.
Free delivery on orders over R1000.
Spend R1000 or more in a single Shop Coco order and enjoy complimentary standard delivery within South Africa.
South African orders
Orders are delivered by courier to the shipping address provided at checkout.
Please ensure your delivery address and contact number are correct before completing your order.
Preparing your order
Once your order has been placed, our team will prepare it for dispatch as quickly as possible.
Orders placed over weekends or public holidays will be processed on the next working day.
Follow your delivery
Once your parcel has been dispatched, tracking information will be sent to you where available.
If you need help locating your parcel, contact the Shop Coco team and we’ll assist you.
Something not right?
If your parcel appears damaged, delayed or there is an issue with your delivery, please contact us as soon as possible.
Including your order number will help us assist you faster.
Check your details
Customers are responsible for supplying a complete and accurate delivery address at checkout.
If you realise you have entered the wrong address, contact us as soon as possible before the parcel is dispatched.
We’re here to help.
Contact the Shop Coco team for delivery, tracking or order support.